Billing & Late Fee Policy

        This Billing and Late Fee Policy is established by Infinitech, LLC, a company organized under the laws of the Commonwealth of Puerto Rico (Registry No. 418063-23).
It applies to all clients receiving products or services from Infinitech, LLC (“Infinitech”).           

PAYMENT TERMS

        All invoices issued by Infinitech are due under Net 30 terms, unless otherwise stated in writing.
Full payment must be received within thirty (30) calendar days from the invoice date.

Accepted payment methods include direct bank deposit, electronic transfer, check, or any other method previously authorized by Infinitech.

LATE FEES

        Invoices not paid within the established 30-day term will automatically incur a late fee of 10% per month, calculated based on the total outstanding balance from the previous month.

Late fees are applied on the 1st business day of each month following the overdue period and will continue to accrue until the account is fully paid.
These charges are non-refundable and represent administrative and financial costs associated with overdue accounts.

ACCOUNT HOLD POLICY

        If an account remains unpaid after the due date, Infinitech reserves the right to place the account on Hold.
When an account is in Hold status:

• No new projects, product sales, installations, or services will be processed.
• All ongoing or scheduled work may be paused.
• Access to support or maintenance services may be temporarily suspended.
   

Accounts will be reactivated only after all outstanding balances, including late fees, have been paid in full.

COLLECTIONS AND LEGAL ACTION

        If an account remains delinquent for more than ninety (90) days, Infinitech reserves the right to engage a third-party collection agency or pursue legal remedies to recover outstanding balances.
The client will be responsible for all collection costs, including attorney fees and court expenses.

COMMUNICATION AND TRANSPARENCY

        Infinitech values transparency and professionalism.
Clients with payment concerns are encouraged to contact the billing department before the due date to discuss possible arrangements.

All notices related to billing or account status will be sent to the email address on record for the client or to the contact identified in the service agreement.