Billing and Late Fee Policy

This Billing and Late Fee Policy is established by Infinitech, LLC, a company organized under the laws of the Commonwealth of Puerto Rico (Registry No. 418063-23).  

It applies to all clients receiving products or services from Infinitech, LLC (“Infinitech”).

PAYMENT TERMS

All invoices issued by Infinitech are due based on the payment terms specified on each invoice (Net 30 by default, unless otherwise agreed in writing).  

Full payment must be received within the period indicated on the invoice due date.  

Accepted payment methods include direct bank deposit, electronic transfer, check, or any other method previously authorized by Infinitech.

APPROVAL OF WORK

Approval of an estimate may be provided verbally, electronically (including email, messaging platforms, or similar), or by authorizing the commencement of work.  

Any such approval constitutes acceptance of the associated terms, scope, and pricing.

LATE FEES

Invoices not paid by the due date indicated on the invoice will incur a late fee of 10% per month, compounded monthly, calculated based on the total outstanding balance, including previously applied late fees.  

Late fees are applied on the 1st business day of each month following the overdue period and will continue to accrue until the account is fully paid.  

These charges are non-refundable and represent administrative and financial costs associated with overdue accounts.

ACCOUNT HOLD POLICY

If an account remains unpaid after the due date, Infinitech reserves the right to place the account on Hold.  

When an account is in Hold status:  

No new projects, product sales, installations, or services will be processed.  

All ongoing or scheduled work may be paused.  

Access to support or maintenance services may be temporarily suspended.  

Accounts will be reactivated only after all outstanding balances, including late fees, have been paid in full.

COLLECTIONS AND LEGAL ACTION

If an account remains delinquent for more than ninety (90) days, Infinitech reserves the right to engage a third-party collection agency or pursue legal remedies to recover outstanding balances.  

The client agrees to be responsible for all reasonable collection costs, including attorney fees and court expenses, where applicable by law.

COMMUNICATION AND TRANSPARENCY

Infinitech values transparency and professionalism.  

Clients with payment concerns are encouraged to contact the billing department before the due date to discuss possible arrangements.  

All notices related to billing or account status will be sent to the email address on record for the client or to the contact identified in the service agreement.

NON-DISPUTE CLAUSE

Any billing dispute must be submitted within five (5) business days of invoice delivery.  

Failure to do so constitutes acceptance of the charges.